Terms & conditions

Last updated: April 2026

These Terms & Conditions (“Terms”) govern your access to and use of the FlatZ website, mobile applications, and related services (together, the “Services”) offered by FlatZ (“we”, “us”, “our”). By accessing or using the Services, you agree to these Terms. If you do not agree, do not use the Services.

1. Who we serve

FlatZ provides software and tools for community management. Access may be granted to authorised representatives of residential communities, builders, RWAs, or other entities we contract with (“Customer”). End-users (such as residents) may use the Services according to rules set by the Customer and these Terms.

2. Accounts and eligibility

You must provide accurate information when creating an account or submitting forms. You are responsible for safeguarding credentials and for activity under your account. Notify us promptly of unauthorised use.

3. Acceptable use

You agree not to misuse the Services, including by attempting to gain unauthorised access, interfering with security, scraping in violation of our policies, uploading malicious code, or using the Services in violation of applicable law. We may suspend or terminate access for violations.

4. Intellectual property

The Services, including software, branding, documentation, and content we provide, are owned by FlatZ or its licensors. Subject to these Terms and your agreement (including any separate order), we grant you a limited, non-exclusive, non-transferable right to use the Services for their intended purpose.

5. Third-party services

The Services may integrate payment processors, maps, analytics, or other third parties. Their terms and privacy practices apply to your use of those features. We are not responsible for third-party services we do not control.

6. Disclaimers

The Services are provided on an “as is” and “as available” basis to the maximum extent permitted by law. We disclaim warranties not expressly stated here. Nothing in these Terms excludes or limits liability that cannot be excluded under applicable law.

7. Limitation of liability

To the extent permitted by law, FlatZ’s total liability arising out of or related to the Services is limited to the amount you paid us for the Services in the twelve (12) months before the claim, or one hundred Indian rupees (₹100) if no fees applied—whichever is greater. We are not liable for indirect, incidental, special, consequential, or punitive damages.

8. Indemnity

You will defend and indemnify FlatZ against claims arising from your misuse of the Services, your content, or your violation of these Terms or applicable law, subject to our prompt notice and reasonable cooperation.

9. Changes

We may modify these Terms by posting an updated version on this page. Material changes may be communicated through the Services or by email where appropriate. Continued use after changes constitutes acceptance unless applicable law requires otherwise.

10. Governing law & disputes

These Terms are governed by the laws of India. Courts at Bengaluru, Karnataka shall have exclusive jurisdiction, subject to mandatory provisions of law.

11. Contact

Questions: info@flat-z.com · Contact form